How to Choose The Right Holiday Lettings Agency

When doing your research into the best holiday lettings companies, you can narrow down your options into a shortlist by focusing on the overall perception of that agency. If there’s a lettings agency on your list that is known for having a bad reputation, we suggest you eliminate it. Some ways to get an idea of reputation include:

• Word of mouth on owners’ forums and through holidaymakers
• Hospitality and tourism industry awards and accolades
• Partnerships with tourism boards
• Reviews – more on that below!

A good, knowledgeable and experienced agency will be able to take you through some expected income proposals and projections based on your property’s location, capacity and standout features. If they’re local to the area, they may even be able to give you examples of other, similar properties already in their portfolio, giving you a straightforward example of what you can expect to make. Vague statements or figures that seem ‘fluffed’ are a red flag. You want honest, realistic income proposals, from an agency that genuinely know and live in the local area. 

Last but certainly not least is local knowledge. If you’re particularly fond of the area where your property is located, you’ll want an agency that is local enough to celebrate it. This insider knowledge massively affects guest experience, as the agency should be able to recommend local things to do, places to eat and where they can find urgent assistance if they need it. Even if the area doesn’t hold a lot of sentimentality for you, having a local team on the ground with the right connections to create an amazing stay (or resolve any issues) will always trump a faceless voice on the end of the phone in an office hundreds of miles away.    

Opting for an agency based nearby also supports a local business as opposed to a nationwide one, which is particularly important in areas of high tourism, as you’ll be ‘giving back’ to the community by creating more employment opportunities.